Privacy Notice – Mi.Team

Summary

Network Limited:

• Collects personal data as part of its IT services in order to provide those services to clients.

• Only keeps personal data that is necessary to fulfil its IT services.

• Only discloses personal data to trusted third parties and shares only the minimum data required to fulfil a requirement.

• Operates on a strict “need to know” basis for personal data — only people in the company that require access will have access.

• Implements robust IT security strategies to protect personal data.

Purpose of This Notice

This notice describes how and why Network Limited (“we”, “our”, and “us”) collects and uses personal data and provides information about individuals’ rights in accordance with applicable data protection law.

“Data protection legislation” means all applicable privacy and data protection legislation and regulations, including:

• Before 25 May 2018, the Data Protection Act 1998.

• From 25 May 2018 onwards, the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and from 19 June 2025 the Data (Use and Access) Act 2025, as amended, replaced or updated from time to time.

Please read the following carefully to understand our practices regarding your personal data and how we treat it.

About Us

Network Limited is an IT Support, IT Services and Software Development company. We are registered in England and Wales under number 04498416 and our registered office is at Seven Stars House, 1 Wheler Road, Coventry, England, CV3 4LB.

For the purposes of data protection legislation, we are the “data controller”. This means we decide how we hold and use personal data.

We have appointed a Data Protection Point of Contact responsible for compliance. You can contact them using the details in the “Contact Us” section below.

How We Collect Personal Data

We only collect personal data necessary for agreed purposes and ask clients to share only what is strictly needed.

Examples include when:

• You request a proposal or engage us for services.

• We perform checks before accepting you as a client.

• You contact us by email, telephone, post, portal, or social media.

• You use one of our IT services.

• We receive information from third parties or publicly available sources (e.g. Companies House).

We also collect data from suppliers, business contacts, and visitors to our offices (via security measures and visitor logs, stored securely and retained briefly).

The Kind of Personal Data We Hold

We may process:

• Names, addresses, email addresses, and contact details.

• Director, secretary, or shareholder information (for corporate clients).

• Computer usage information (logs of programmes used and websites visited where relevant to IT support).

• Contract details, service history, communications and correspondence.

• Information from complaints, enquiries, and publicly available sources.

• Supplier details (contracts, names, and contact details).

How We Use Personal Data

We process personal data for:

• Performing our contracts with clients and suppliers.

• Complying with legal obligations.

• Our legitimate interests (e.g. marketing, business development, management).

• Recognised legitimate interests under the Data (Use and Access) Act 2025.

• Additional purposes with consent (which can be withdrawn at any time).

Automated Decision-Making

In limited circumstances, we may use automated processing (including profiling).
Where decisions are made solely by automated means and have legal or significant effects, we will:

• Provide meaningful information about the logic involved.

• Ensure safeguards such as the right to human review and the right to challenge the decision.

Data Retention

We only retain personal data for as long as necessary, considering:

• Our business needs and services provided.

• Legal and regulatory obligations.

• The purposes for collection.

• The type and amount of data held.

Where data is no longer needed, it will be securely deleted or anonymised.

Data Sharing

We share data only when:

• Required by law.

• Necessary to administer relationships with clients or suppliers.

• With trusted third-party providers (e.g. IT/cloud services, hosting, back-up, advisers, banks) who act on our instructions and apply appropriate safeguards.

• In business sales, transfers, or restructuring (with safeguards to protect data).

We may also share with regulators where legally required.

International Transfers

We do not transfer your personal data outside the UK or European Economic Area without appropriate safeguards (e.g. adequacy decisions, standard contractual clauses, or other approved mechanisms).

Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, loss, or disclosure.
Access is limited to those who have a business need to know and are subject to confidentiality obligations.

We have procedures in place for data breaches and will notify affected individuals and regulators where legally required.

Individuals’ Rights

Under UK GDPR and DUAA, you have rights to:

• Access your personal data.

• Request correction or erasure.

• Object to processing, including for direct marketing.

• Restrict processing in certain cases.

• Request data portability (where applicable).

Subject Access Requests (SARs):
We will respond within one month, though this period may be paused (“stop the clock”) if clarification is required. We are only required to conduct reasonable and proportionate searches.

We may need to verify your identity before fulfilling a request.

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Right to Withdraw Consent

Where processing is based on consent, you may withdraw it at any time by contacting our Data Protection Point of Contact.

Cookies and Similar Technologies

We use cookies and similar storage/access technologies in line with PECR and DUAA 2025.
Some low-risk cookies may not require consent, but we will continue to provide clear information and respect your preferences.

Changes to This Notice

Any changes to this privacy notice will be published on our website.
This privacy notice was last updated September 2025.

Contact Us

For questions or to exercise your rights, contact:

Email: [email protected]
Tel: 024 7601 0100

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at any time:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: https://ico.org.uk/concerns